{"id":210561,"date":"2018-12-28T16:07:08","date_gmt":"2018-12-28T15:07:08","guid":{"rendered":"https:\/\/test.vulva-original.com\/standard-business-terms\/"},"modified":"2019-11-15T10:39:02","modified_gmt":"2019-11-15T09:39:02","slug":"standard-business-terms","status":"publish","type":"page","link":"https:\/\/vivaeros.com\/en\/standard-business-terms\/","title":{"rendered":"Standard Business Terms"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; module_id=&#8221;header01_01&#8243; _builder_version=&#8221;3.22&#8243; fb_built=&#8221;1&#8243; bb_built=&#8221;1&#8243; _i=&#8221;0&#8243; _address=&#8221;0&#8243;][et_pb_fullwidth_code _i=&#8221;0&#8243; _address=&#8221;0.0&#8243;]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"sub_slider_agb\" data-id=\"36\" id=\"SR7_36_1\" data-version=\"6.7.58\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_36_1-80\" data-key=\"80\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_36_1-80-1\" class=\"sr7-layer\">Terms & Conditions<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\twindow.SR7 ??={};SR7.PMH ??={}; SR7.PMH[\"SR7_36_1\"] = {cn:100,state:false,fn: function() { if (window._tpt!==undefined && window._tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_36_1\",el:[],type:'hero',shdw:'0',gh:[785,428,360,270],gw:[1880,1024,778,480],vpt:['-200px'],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'transparent'},googleFont:\"ignore\",plType:'-1',plColor:'#FFFFFF'});   SR7.PMH[\"SR7_36_1\"].state=true;} else if(SR7.PMH[\"SR7_36_1\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_36_1\"].fn,19);}};SR7.PMH[\"SR7_36_1\" ].fn();\n\t\t\t\t<\/script>\n[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.22&#8243; fb_built=&#8221;1&#8243; bb_built=&#8221;1&#8243; _i=&#8221;1&#8243; _address=&#8221;1&#8243;][et_pb_row _builder_version=&#8221;3.25&#8243; width=&#8221;72%&#8221; max_width=&#8221;72%&#8221; custom_padding=&#8221;||62px|&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;72%&#8221; _i=&#8221;0&#8243; _address=&#8221;1.0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221; _i=&#8221;0&#8243; _address=&#8221;1.0.0&#8243;][et_pb_text _builder_version=&#8221;3.27.4&#8243; _i=&#8221;0&#8243; _address=&#8221;1.0.0.0&#8243;]&nbsp;<\/p>\n<h2 style=\"text-align: center;\">Standard Business Terms and customer information<\/h2>\n<h4>I. Standard business terms<\/h4>\n<p><strong>Basic provisions<\/strong><\/p>\n<p><span style=\"font-size: 14px;\"><strong>(1)<\/strong><\/span> <span style=\"font-size: 14px;\">The following business terms are applicable to all the contracts, which you conclude with us as a supplier (Guido Lenssen) via the www.vulva-original.com website. Unless otherwise agreed upon, the inclusion, if necessary, of your own conditions is ruled out.<\/span><\/p>\n<p><span style=\"font-size: 14px;\"><strong>(2)<\/strong><\/span> <span style=\"font-size: 14px;\">\u00a0A \u2018consumer\u2019 in the sense of the following regulations is every natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities. The term \u2018businessman\u2019 refers to every natural person, legal person or legally responsible partnership that concludes a legal transaction in pursuance of his\/its independent professional or commercial activity.<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><strong>\u00a7 2<\/strong><\/span> <strong><span style=\"font-size: 16px;\">Conclusion of the contract<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14px;\"><strong>(1)<\/strong><\/span> <span style=\"font-size: 14px;\">The subject-matter of the contract is the selling of products\u00a0<\/span><span style=\"font-size: 14px;\">.<\/span><\/p>\n<p><span style=\"font-size: 14px;\"><strong>(2)<\/strong><\/span> <span style=\"font-size: 14px;\">On placing the product in question on our website, we provide you with a binding offer to conclude a sales agreement subject to the conditions specified in the item description.<\/span><\/p>\n<p><span style=\"font-size: 14px;\"><strong>(3)<\/strong><\/span> <span style=\"font-size: 14px;\">The purchase agreement takes place via the online shopping cart system as follows:<br \/>\nThe products intended for purchase are moved to the &#8220;shopping cart&#8221;. You can select the shopping cart using the appropriate buttons on the navigation bar and make changes there at any time.<br \/>\nAfter calling up the \u201cCheckout\u201d page and entering the required personal data and payment and shipping conditions, all order information is then displayed again on the order summary page.<\/span><br \/>\n<span style=\"font-size: 14px;\">If you used an instant payment system (e.g. PayPal \/ PayPal Express, Amazon-Payments, Sofort) to receive payments, you will either be guided to our online shop on the order summary page or forwarded to the web page of the instant payment provider.<br \/>\nIf you are forwarded to the instant payment system, choose and enter your details as appropriate. You will then be returned to the order summary page in our online shop.<\/span><br \/>\n<span style=\"font-size: 14px;\">Before the order is sent, you can re-check all the data, change it (which can also be done via the internet browser\u2019s \u2018back\u2019 function) or cancel the purchase transaction.<\/span><br \/>\n<span style=\"font-size: 14px;\">By clicking the &#8220;purchase\u201d button to submit the order, you declare acceptance of the order in a legally binding way by which the purchase agreement takes place.<\/span><\/p>\n<p><span style=\"font-size: 14px;\"><strong>(4)<\/strong><\/span> <span style=\"font-size: 14px;\">The execution of the order and the sending of all the details necessitated by the conclusion of the contract take place via e-mail, in a partially-automated manner. Consequently, you have to ensure that the e-mail address that you have deposited with us is the correct one, and that the receipt of the respective e-mails is guaranteed. In particular, you have to ensure that the respective e-mails are not blocked by a SPAM filter.<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><strong>\u00a7 3<\/strong><\/span> <strong><span style=\"font-size: 16px;\">Right of retention<span style=\"font-size: 16px;\">, reservation of proprietary rights<\/span><\/span><\/strong><\/p>\n<p><span style=\"font-size: 14px;\"><strong>(1)<\/strong><\/span> <span style=\"font-size: 14px;\">You can only exercise a right of retention if the situation in question involves claims arising from the same contractual relationship.<\/span><\/p>\n<p><span style=\"font-size: 14px;\"><strong>(2)<\/strong><\/span> <span style=\"font-size: 14px;\">The goods remain our property until the purchase price is paid in full.<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><strong>\u00a7 4<\/strong><\/span> <span style=\"font-size: 16px;\"><strong>Warranty<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14px;\"><strong>(1)<\/strong><\/span> <span style=\"font-size: 14px;\">The statutory warranty rights are applicable.<\/span><\/p>\n<p><span style=\"font-size: 14px;\"><strong>(2)<\/strong><\/span> <span style=\"font-size: 14px;\">As a consumer, you are requested to promptly check the product for completeness, visible defects and transport damage as soon as it is delivered, and promptly disclose your complaints to us and the shipping company in writing. Even if you do not comply with this request, it shall have no effect on your legal warranty claims.<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><strong>\u00a7 5<\/strong><\/span> <strong><span style=\"font-size: 16px;\">Choice of law<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14px;\"><strong>(1)<\/strong><\/span> <span style=\"font-size: 14px;\">German law shall apply. This choice of law only applies to customers if it does not result in the revocation of the protection guaranteed by the mandatory provisions of the law of the country in which the respective customer\u2019s usual place of residence is located (benefit-of-the-doubt principle).<\/span><\/p>\n<p><span style=\"font-size: 14px;\"><strong>(2)<\/strong><\/span> <span style=\"font-size: 14px;\">The provisions of the UN Convention on Contracts for the International Sale of Goods are explicitly inapplicable.<\/span><br \/>\n<span style=\"font-size: 16px;\"><strong>\u00a7 6<\/strong><\/span> <span style=\"font-size: 16px;\"><strong>Protection of minors<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14px;\"><strong>(1)<\/strong><\/span> <span style=\"font-size: 14px;\">For the sale of goods, that are subject to the regulations of child welfare protection law, we only deal with contractual relationships with customers who have reached the legally prescribed minimum age.<br \/>\nAny age restrictions are referred to in the respective item descriptions.<\/span><\/p>\n<p><span style=\"font-size: 14px;\"><strong>(2)<\/strong><\/span> <span style=\"font-size: 14px;\">By submitting your order, you assure that you have reached the legally prescribed minimum age and that your details as regards your name and your address are correct. You are under obligation to ensure that only you or other persons authorised by you to accept the delivery, who have reached the legally prescribed minimum age, can take delivery of the goods.<\/span><\/p>\n<p><span style=\"font-size: 14px;\"><strong>(3)<\/strong><\/span> <span style=\"font-size: 14px;\">As long as we are under obligation by the legal provisions to carry out an age verification, we instruct the logistics service provider commissioned with the delivery to hand over the delivery only to persons who have reached the legally prescribed minimum age, and in case of doubt, to request for the identity card of the person accepting the product for the purpose of age verification.<\/span><\/p>\n<p><span style=\"font-size: 14px;\"><strong>(4)<\/strong><\/span> <span style=\"font-size: 14px;\">As far as we show, beyond the legally prescribed minimum age in the respective item description, that you must have completed 18 years of age to be able to purchase the item, the aforementioned sections 1-3 are applicable providing that instead of the legally prescribed minimum age, the legal age must be reached.<\/span><\/p>\n<p><span style=\"font-size: 14px;\">_______________________________________________________________________________________<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><strong>II. Customer information<\/strong><\/span><\/p>\n<p><span style=\"font-size: 16px;\"><strong>1. <\/strong><\/span><strong><span style=\"font-size: 16px;\">Identity of the seller<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14px;\">Guido Lenssen<br \/>\nNordstrasse 52<br \/>\n50389 Wesseling<br \/>\nGermany<br \/>\nTelephone: +49 (0)223640400<br \/>\n<span style=\"font-size: 14px;\">E-Mail:<\/span> info@vivaeros.com<\/span><\/p>\n<p><span style=\"font-size: 14px;\"><strong>Alternative dispute resolution:<\/strong><br \/>\nThe European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which can be viewed under <a href=\"https:\/\/ec.europa.eu\/odr\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/ec.europa.eu\/odr<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><strong>2. <\/strong><\/span><span style=\"font-size: 16px;\"><strong>Information regarding the conclusion of the contract<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14px;\">The technical steps associated with the conclusion of the contract, the contract conclusion itself and the correction options are executed in accordance to the regulations &#8220;conclusion of the contract&#8221; in our standard business terms (part I.).<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><strong>3. <\/strong><\/span><span style=\"font-size: 16px;\"><strong>Contractual language, saving the text of the contract<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14px;\">3.1<\/span> <span style=\"font-size: 14px;\">Contract language shall be English.<\/span><\/p>\n<p><span style=\"font-size: 14px;\">3.2<\/span> <span style=\"font-size: 14px;\">The complete text of the contract is not saved with us. Before the order is sent,<\/span> <span style=\"font-size: 14px;\"> via the online &#8211; shopping cart system <\/span><span style=\"font-size: 14px;\">the contract data can be printed out or electronically saved using the browser\u2019s print function. After the order is received by us, the order data, the legally-mandated details related to distance selling contracts and the standard business terms are re-sent to you via e-mail.<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><strong>4. <\/strong><\/span><strong><span style=\"font-size: 16px;\">Codes of conduct<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14px;\">4.1<\/span> <span style=\"font-size: 14px;\">We are voluntarily subject to the K\u00e4ufersiegel quality criteria of H\u00e4ndlerbund Management AG\u00a0which can be viewed at:\u00a0<a href=\"https:\/\/www.haendlerbund.de\/images\/content\/kaeufersiegel\/kaeufersiegel-qualitatskriterien.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.haendlerbund.de\/images\/content\/kaeufersiegel\/kaeufersiegel-qualitatskriterien.pdf<\/a> and, in connection with that, the Ecommerce Europe Trustmark Code of Conduct\u00a0<a href=\"https:\/\/www.ecommercetrustmark.eu\/the-code-of-conduct\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.ecommercetrustmark.eu\/the-code-of-conduct\/<\/a>. <\/span><\/p>\n<p><span style=\"font-size: 16px;\"><strong>5. <\/strong><\/span><strong><span style=\"font-size: 16px;\">Main features of the product or service<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14px;\">The key features of the goods and\/or services can be found in the respective quote.<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><strong>6. <\/strong><\/span><strong><span style=\"font-size: 16px;\">Prices and payment arrangements<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14px;\">6.1<\/span> <span style=\"font-size: 14px;\">The prices mentioned in the respective offers represent total prices, as do the shipping costs. They include all the price components, including all the incidental taxes.<\/span><\/p>\n<p><span style=\"font-size: 14px;\">6.2<\/span> <span style=\"font-size: 14px;\">The dispatch costs that are incurred are not included in the purchase price.\u00a0They can be viewed by clicking the appropriate button on our website or in the respective quote, are shown separately over the course of the order transaction and must additionally be borne by you, insofar as free delivery is not confirmed.<\/span><\/p>\n<p><span style=\"font-size: 14px;\">6.3<\/span> <span style=\"font-size: 14px;\">If delivery is made to countries outside of the European Union, we may incur unreasonable additional costs, such as duties, taxes or money transfer fees (transfer or foreign exchange fees charged by the banks), which you must bear.\u00a0<\/span><\/p>\n<p><span style=\"font-size: 14px;\">6.4<\/span> <span style=\"font-size: 14px;\">You must also bear the costs arising from money transfers in cases in which the delivery is made to an EU Member State, but the payment is initiated outside of the European Union.<\/span><\/p>\n<p><span style=\"font-size: 14px;\">6.5<\/span> <span style=\"font-size: 14px;\">The payment methods that are available to you are\u00a0<\/span><span style=\"font-size: 14px;\">shown by clicking the appropriate button on our website or are disclosed in the respective quote.<\/span><\/p>\n<p><span style=\"font-size: 14px;\">6.6<\/span> <span style=\"font-size: 14px;\">Unless otherwise specified for the respective payment methods, the payment claims arising from the contract that has been concluded become payable immediately.<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><strong>7. <\/strong><\/span><span style=\"font-size: 16px;\"><strong>Delivery conditions<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14px;\">7.1<\/span> <span style=\"font-size: 14px;\">The delivery conditions, delivery date and existing supply restrictions, if applicable, can be found by clicking the appropriate button on our website or in the respective quote.<\/span><\/p>\n<p><span style=\"font-size: 14px;\">7.2<\/span> <span style=\"font-size: 14px;\">If you are a consumer, the following is statutorily regulated: The risk of the sold item accidentally being destroyed or degraded during shipping only passes over to you when the item in question is delivered, regardless of whether or not the shipping operation is insured. This condition does not apply if you have independently commissioned a transport company that has not been specified by us or a person who has otherwise been appointed to execute the shipping operation.<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><strong>8. <\/strong><\/span><strong><span style=\"font-size: 16px;\">Statutory warranty right<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14px;\">Liability for defects is governed by the \u201cWarranty\u201d provisions in our General Terms and Conditions of Business (Part I).\u00a0<\/span><\/p>\n<p><span style=\"font-size: 14px;\">These SBTs and customer details were created by the lawyers specialising in IT law who work for the H\u00e4ndlerbund, and are constantly checked for legal conformity. H\u00e4ndlerbund Management AG guarantees the legal security of the texts and assumes liability in case warnings are issued. More detailed information can be found on the following website: <a href=\"https:\/\/www.haendlerbund.de\/agb-service.\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.haendlerbund.de\/agb-service<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14px;\"><span style=\"font-size: 14px;\">last update: 19.11.2018<\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/vivaeros.com\/en\/shop\/&#8221; button_text=&#8221;to the shop&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;3.16&#8243; button_text_size__hover_enabled=&#8221;off&#8221; button_text_size__hover=&#8221;null&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover=&#8221;null&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover=&#8221;null&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_text_color__hover=&#8221;null&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover=&#8221;null&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover=&#8221;null&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_border_width__hover=&#8221;null&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover=&#8221;null&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover=&#8221;null&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_border_color__hover=&#8221;null&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover=&#8221;null&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover=&#8221;null&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_border_radius__hover=&#8221;null&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover=&#8221;null&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover=&#8221;null&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover=&#8221;null&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover=&#8221;null&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover=&#8221;null&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_bg_color__hover=&#8221;null&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover=&#8221;null&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover=&#8221;null&#8221; _i=&#8221;1&#8243; _address=&#8221;1.0.0.1&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"sub_slider_agb\" data-id=\"36\" id=\"SR7_36_2\" data-version=\"6.7.58\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_36_2-80\" data-key=\"80\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_36_2-80-1\" class=\"sr7-layer\">Terms & Conditions<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\twindow.SR7 ??={};SR7.PMH ??={}; SR7.PMH[\"SR7_36_2\"] = {cn:100,state:false,fn: function() { if (window._tpt!==undefined && window._tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_36_2\",el:[],type:'hero',shdw:'0',gh:[785,428,360,270],gw:[1880,1024,778,480],vpt:['-200px'],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'transparent'},googleFont:\"ignore\",plType:'-1',plColor:'#FFFFFF'});   SR7.PMH[\"SR7_36_2\"].state=true;} else if(SR7.PMH[\"SR7_36_2\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_36_2\"].fn,19);}};SR7.PMH[\"SR7_36_2\" ].fn();\n\t\t\t\t<\/script>\n&nbsp; Standard Business Terms and customer information I. Standard business terms Basic provisions (1) The following business terms are applicable to all the contracts, which you conclude with us as a supplier (Guido Lenssen) via the www.vulva-original.com website. Unless otherwise agreed upon, the inclusion, if necessary, of your own conditions is ruled out. 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